Zoom Phone Training Documentation

Introduction

This article will help you with better understanding and using Zoom Phone and Zoom Contact Center. Everything from training guides, training videos and support request information. 

How to Request

Zoom Services

How to Access

Article - Zoom - Account Creation and...

Training Resources

Training Guides:

Quick Start Guide - Desktop App 

Quick Start Guide - Physical Phone

Zoom Phone - Desktop App

Zoom Phone - Mobile App

Zoom Contact Center - Salesforce

Zoom Contact Center - Zoom App

Zoom Contact Center - Supervisor

 

Quick Training Videos:

Zoom contact Center - Zoom App

Zoom Contact Center - Salesforce

Zoom Phone - Desktop App

Zoom Phone - Mobile App

Yealink T73

Yealink T44

Training Session Recordings:

Zoom Phone - Desktop and Mobile App (3/17)

Zoom Contact Center - Salesforce (3/18-AM)

Zoom Contact Center Salesforce (3/18-PM)

Zoom Contact Center - Supervisor (3/18)