How to - Logging In and Managing Proxy User Accounts in Self-Service

Overview

Columbia College students can grant parent, guardian, or third-party proxy access to view designated records in Self-Service, such as grades, financial aid, or billing information. This guide explains how proxies log in, how to view student details, and how students can update or revoke proxy permissions.

Applies to: Students Faculty Staff
Important Policy Notice

Columbia College staff cannot modify proxy permissions or grant access on behalf of a student. Only the student granting access can assign, adjust, or remove proxy permissions.

Step-by-Step Guide

Accessing and Managing Proxy Information

1 Log In to the Proxy Self-Service Portal

Once a student designates you as a proxy, you will receive an email containing your assigned username.

●Go to the Proxy Portal at https://selfserviceproxy.ccis.edu.

●Log in with your proxy username and password.

●Forgot Credentials? If you are not a current/former student or employee, use the Retrieve Username or Retrieve Password tools. Current students/employees can use the Account Kiosk, and alumni can review Account Management.

2 Switch User Profile to View Student Information

After logging in, you must select the student whose records you wish to view.

●Click the User Profile menu in the upper-right corner of Self-Service.

●Select Change Proxy User from the dropdown.

●Choose the student's name to display their permitted account information.

3 Adjust or Remove Proxy Access (Students Only)

Students can adjust permissions or revoke proxy access at any time from their personal profile.

●Go to Proxy Access, and under Profile select View/Add Proxy Access.

●Under Active Proxies, click the Pencil (Edit) icon next to the proxy user.

●Uncheck specific items to restrict access, or select Remove all Access to revoke all viewing permissions completely.

4 Grant Additional Permissions (Phone, In-Person, or Billing)

Self-Service proxy access is strictly for online view-only records. For other permissions:

●Phone & In-Person Authorization: Students must complete and submit the Third Party Release Form.

●Billing & Payments: To allow an individual to view billing statements or make payments, configure authorized user access via ePayment in MyApps.

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