Overview
Clearing your browser cache and history ensures that webpages load their most current version and can resolve login issues, display errors, and other common browser-related problems. This guide walks you through clearing cache and history in Mozilla Firefox, Google Chrome, Microsoft Edge, and Safari. This process takes less than 2 minutes per browser.
Applies to: Faculty Staff Students
⚠ Before You Begin
Clearing cookies will log you out of websites and may remove saved form data and autofill information. Make sure you know your login credentials before proceeding.
Saved passwords stored in your browser's password manager will not be affected unless you specifically choose to clear them.
Step-by-Step Guide
Instructions by Browser
1 Mozilla Firefox
Follow these steps to clear your cache and browsing history in Mozilla Firefox.
1.In the upper right corner, click the three-line menu button (☰).
2.Click History.
3.Click Clear Recent History...
4.In the Time range to clear drop-down menu, select Everything.
5.Check the boxes next to the following items:
- Browsing & Download History
- Form & Search History
- Cookies
- Cache
6.Click the Clear Now button.
7.Close Firefox and relaunch it.
2 Google Chrome
Follow these steps to clear your cache and browsing history in Google Chrome.
1.In the upper right corner, click the three-dot menu button (⋮).
2.Click History, then click History again in the submenu.
3.In the left column, click Clear browsing data.
4.Click the Basic tab.
5.In the Time range drop-down menu, select All time.
6.Check the boxes next to the following items:
- Browsing history
- Cookies and other site data
- Cached images and files
7.Click the Clear browsing data button.
8.When complete, you will be directed to the Settings page. Close Chrome and relaunch it.
3 Microsoft Edge
Follow these steps to clear your cache and browsing history in Microsoft Edge.
1.In the upper right corner, click the three-dot menu button (⋯).
2.Select Settings, then click Privacy, search, and services in the left panel.
3.Under the Clear browsing data section, click Choose what to clear.
4.Check the boxes next to the following items:
- Browsing history
- Cookies and saved website data
- Cached data and files
- Download history
5.Click the Clear now button.
6.A confirmation message will appear. Close Edge and relaunch it.
4 Safari (macOS)
Follow these steps to clear your cache and browsing history in Safari on a Mac.
1.In the menu bar at the top of your screen, click Safari.
2.Click Clear History and Website Data...
3.In the Clear drop-down menu, select all history.
4.Click the Clear History button.
5.Close Safari and relaunch it.
💡 Tips
Still having issues? If clearing your cache does not resolve the problem, try opening the page in a private/incognito window to rule out extension conflicts.
Regular maintenance: Clearing your cache periodically (e.g., monthly) can help prevent common browser performance issues.
Support & Assistance
Get Help
If clearing your browser cache and history does not resolve your issue, our support team is here to help.