Overview
If you are new to myPortal it is important to know how to utilize functions such as the search function, tools and pages. This article details how to make best use of these functions found within the myPortal client.
How to:
Tools & Pages:
1. Tools and Pages are both used to access quick links that can go on your sidebar within myPortal. They both have dedicated sections in the sidebar that can be found by scrolling past the rest of the shortcuts. To look at what Tools or Pages are available to add as shortcuts, click on the titles of these sections or the three dots next to them.
2. From the Tools section, you can click on the icon shown to add a Tool to your shortcuts in the sidebar, so that they can be seen at any time when you are navigating myPortal.
Once the Tool has been added to the side menu, you can see it under the "Tools" section mentioned in step 1.
3. This also applies to the Pages section in the same way. Click on the icon to add it to the menu.
and then it will be added to the menu on the left hand side under "Pages"
You can also use the star icon next to any of the Pages or Tools to add them to your favorites, which places them at the bottom of the "Shortcuts" section in your menu.
The "Shortcuts" section can be edited by clicking on the "Edit" link above the top corner of the "Shortcuts" section
In the edit mode, you can click on the trash can icon to delete a shortcut, and then click and drag on the three lines to the left to move a shortcut to your preferred order in the menu.
Searching
1. The search bar at the top of the myPortal dashboard can be used to search for specific pages and tools, as well as Columbia College related links that are found outside of myPortal.
2. You can type in a search term that you wish to search for and then the results will populate for this term. In this example we are searching for "Library" which returns both the Stafford Library (physical campus library) and the Syllabus Library (virtual library of class syllabi) among other things. If you click on one of the results it will take you to their respective web page within the CCIS system. Please note that your search term must be spelled correctly to return any results.
Some common terms that students and employees may search for:
- "Self-service" will return results related to the self service tool where students can register for classes or view financial aid.
- "My profile" can be searched to access the page where you can make phone number, physical address, preferred name or email address changes.
- "Course" can be searched to return the course catalogue or course schedules.
- "help" can be searched to find the help portal which is used to search for documentation or submit a help desk ticket
- additionally, if a service has an article in the help portal, that article can be searched for directly in the search tool. An example would be searching for "MFA" will return anything about Multi- Factor Authentifcation requirements and how to get started with those.
- "Payment" can be used to find the payment portal used to make transactions for courses or get any financial aid refunds.
- "Directory" can be searched to find the campus directory that displays contact information for departments and employees depending on the access level of the user.