Digital Signage - How To Guide

Overview

This article outlines how to enable/disable digital signage, upload and assign content, create playlists, and configure display settings within Zoom Rooms. To access this content in Zoom you will need to be a Zoom Digital Signage Admin. To request access please refer here. 

Enabling or Disabling Digital Signage

Content Library

Adding Content to Machines

Creating Playlists

Editing Playlists

Managing Content

Configuring Content

Set Display Period

Mute Content

 

To Sign into the Zoom Web Portal:

• Navigate to Zoom.us 

• Click Sign In 

• On the sign in screen click SSO (Icon with black key) 

• Type CCIS and click next 

• Sign in same as you would for myportal.  

 

How to:

Section 1: Enable or Disable Digital Signage (Zoom Admin only)

Steps:

1. Sign in to the Zoom web portal.
2. Navigate to Room Management > Zoom Rooms.
3. Select the desired location, floor, or room from the left-side hierarchy.
   • To edit all rooms, select the HQ icon and click Account Settings.
4. Click Room Settings at the top of the selected location.
5. Go to the Digital Signage tab.
6. Scroll to the Enable section and toggle Digital Signage on or off.
   • Disabling signage preserves existing content/settings for future use.

Section 2: Upload Content to the Content Library

Steps:

1. Sign in to the Zoom web portal.
2. Navigate to Room Management > Content Library.
3. Click Add Content.
4. Select the desired content type (image, URL, etc.).
5. Click Add Items.
   • Uploaded items will be available across the account for use in any location.

 

 

Section 3: Add Content to a Location, Floor, or Room

Steps:

1. Sign in to the Zoom web portal.
2. Navigate to Room Management > Zoom Rooms.
3. Select the desired location, floor, or room.
4. Click Edit next to the selected item.
5. Go to the Digital Signage tab.
6. Scroll to Default Content List and click Add Content.
7. Choose content from the following tabs:
   • My Computer: Upload files directly.
   • URL: Add a website or streaming link.
   • Instructions: Use pre-loaded Zoom Room controller images.
   • Content Library: Select previously uploaded items.
   • Zoom Assets: Add Zoom Phone wallboards.
   • Playlist: Apply existing digital signage playlists.
   • Workspace Reservation: Display floor maps.
   • Workvivo: Add Workvivo TV content.
   • Google Drive / OneDrive / Dropbox / Box: Select cloud-hosted content.
   • Apps: Add apps from Zoom Marketplace.
8. Click Add Items.
9. (Optional) Adjust content name, duration, and order.
10. Click Save.

Note: To revert custom signage settings to account defaults, go to the Digital Signage tab and click Reset.

Section 4: Create a Digital Signage Playlist

Steps:

1. Sign in to the Zoom web portal.
2. Navigate to Room Management > Content Library.
3. Click Add > Create Playlist.
4. Enter a playlist name, then click Save.
5. Click Choose Files to upload images/videos.
6. Click Add Item to finalize uploads.
7. Preview the playlist.
8. Click Publish Playlist.
9. Select target locations or rooms, then click Publish.

Section 5: Edit an Existing Playlist

Steps:

1. Sign in to the Zoom web portal.
2. Navigate to Room Management > Content Library.
3. In the Playlist section, click the playlist name.
4. Click Add Content to upload more items.

 

5. (Optional) Adjust name, duration, and order.
6. To change assigned locations, click Publish Playlist, select new targets, and click Publish.

Note: Changes apply automatically to all assigned locations.

Section 6: Manage Content Name, Order, and Duration

Steps:

1. Access the content list for a location or playlist.
2. To reorder:
   • Drag and drop items or use the ellipsis (…) > Move Up/Down.
3. To rename:
   • Click (…) > Rename, enter a new name, and click Save.
4. To delete:
   • Click (…) > Remove or select multiple items > Delete Selected.
5. To change duration:
   • Hover over the time, click the pencil icon, enter new duration, and click OK.
6. Click Save.

Section 7: Configure Content Settings and Layout

Steps:

1. Access the content list for a location/floor/room.
2. Under Mode, select:
   • Standard: One item at a time.
   • Video & Content: Display video and image simultaneously.
   • HDMI: Show content from an external device.
3. (Optional) Click Customize Display > Edit Weather to show local conditions.
   • Only available in Video & Content mode.
4. (Optional) Lock settings using the lock icon.
5. Click Save.

Note: HDMI mode is supported on Windows and Appliance Kiosks (v6.0.0+).

Section 8: Set Display Period

Steps:

1. In the Display Period section, enter minutes before/after scheduled meetings to show signage.
2. Click Save.

Tip: Consider how this interacts with Device Operation Time settings.
Use Control with Schedule for idle signage, or Control with Idle Time-Out for power-saving with limited signage display.

Section 9: Mute Content Audio

Steps:

1. Enable Mute to silence all signage content audio.

Image and Video formats that support by digital signage.

Image specifications

• Format: JPG/JPEG or 24-bit PNG,1920px by 1080px
• Minimum width: 960px
• Maximum width: 1920px
• Minimum height: 540px
• Maximum height is 1920px
• Maximum image size: 15 MB

Video specifications

• Format: MOV, MP4, AVI, WMV, or H.264
• Maximum video size: 1GB

Recommended resolution: 720p or 1080p