Microsoft Outlook - PhishNotify Button

Summary

A list of troubleshooting steps for the PhishNotify Outlook add-in.

Body

Overview

Adding the Phishing tool to Outlook.

This tool should be used consistently for any questionable emails you receive. This document contains steps to report a phishing email to Columbia College's Cougar Security team and troubleshoot issues with the PhishNotify button.

 

How to:

 

Submitting an Email with PhishNotify

1. When in a suspicious email, select the “Report Phishing” button from the Outlook ribbon.

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2. A dialog box will appear as a pop-up confirming if the email was or was not a phishing simulation email.

Once the email has been reported, a member of the Columbia College Cougar Security Team will reply regarding the status of the reported email.

 

  PhishNotify is an Outlook COM add-in and runs within Outlook. If the PhishNotify button is not visible within your Outlook application, you will follow these steps. 

  1. Select File
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  2. Select Slow and Disabled COM Add-ins
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  3. You should then see Infose IQ PhishNotify listed. Select “Always enable this add-in “(it may be marked in red).
  4. Restart Oulook.
  5. You should now see the PhishNotify Report Phishing button upon opening Outlook again.

 

If the Infosec IQ PhishNotify isn't listed in the Slow and Disabled COM Add-ins que, or you have any trouble following these steps please submit a ticket or call the Solutions Center at 573-875-4357.

Details

Details

Article ID: 11756
Created
Thu 1/12/23 1:07 PM
Modified
Tue 7/30/24 9:59 AM