Body
Overview
Steps to help you update your personal phone number and email address on file while signed into myPortal. Your phone number and email address are listed in our system for identity purposes, email/text notification, and account recovery.
Applies to: Staff Faculty Students
Step-by-Step Guide
Instructions
1 Navigate to Your myPortal Account
Sign in to your myPortal account using your Columbia College credentials.
●Open a browser and navigate to your myPortal login page.
●Enter your Columbia College username and password to sign in.
2 Search for and Open the My Profile Tool
Use the myPortal search feature to locate the My Profile tool, which is used for updating phone numbers, addresses, and email addresses.
●In the myPortal search bar, type My Profile.
●Select the My Profile tool from the search results to open it.
3 Add a New Address, Phone Number, or Email
To add a new contact method to your account, use the Add New option within the My Profile tool.
●Select + Add New Address/Phone/Email to add an additional contact method to your account.
●Fill in the required fields for the new contact method and save your entry.
4 Edit or Delete an Existing Contact Method
You can modify or remove any existing phone number, address, or email address directly from the My Profile tool.
●Select the Pencil icon to the right of a contact method to edit it.
●Select the X icon to the right of a contact method to delete it.
5 Confirm Your Changes
Once all updates have been made, finalize your changes by selecting the Confirm button.
●Review all updated contact methods to ensure accuracy.
●Select Confirm to save all changes to your account.
⚠ Important Note on Account Recovery
Your primary method for account recovery should be listed as Permanent for the type. Ensure this is set correctly so you can always recover access to your account if needed.
Support & Assistance
Get Help
If you run into any trouble updating your contact information, our team is happy to assist.