Body
Overview
This article is to help with how to answer a phone call in Zoom
How to:
1. Make sure you are signed into the Zoom Workplace application. (if you need help with signing in, follow this article)
2. Once signed in navigate to the phone tab on the ribbon to the left. Make sure that the phone number listed under the dialer is correct.
3. When ever a call comes in for you a screen like this will appear.
4. To accept the call simply click on Accept. To reject the call click Decline. Clicking on Decline will send the call to your personal voice mail.
If you run into issues with being able to answer a call or the steps here do not work, please submit a ticket or call the help desk at 573-875-4357