Body
Overview
Customer needs to be able to access the Outlook Archive.
Note: The Columbia College Outlook Archive only stores emails for up to 6 years
How to:
Emails a year old are archived daily. Emails 6 years old will be deleted from archives daily as well.
To access the emails still archived:
1) Open Outlook
2) Select Folder
3) On left hand side, scroll to the bottom and select the arrow on Online Archive - username@ccis.edu
3. Search within these folders for archived emails.
Shared in boxes will also have this feature, instead of clicking on your Online Archive, click on the specific shared in boxes Archive.