Body
Overview
Customer needs to be able to access the Outlook Archive.
Note: The Columbia College Outlook Archive only stores emails for up to 6 years
How to:
Emails a year old are archived daily. Emails 6 years old will be deleted from archives daily as well.
To access the emails still archived:
1) Open Outlook
2) Select Folder
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3) On left hand side, scroll to the bottom and select the arrow on Online Archive - username@ccis.edu
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3. Search within these folders for archived emails.
Shared in boxes will also have this feature, instead of clicking on your Online Archive, click on the specific shared in boxes Archive.