Body
Overview
This guide provides step-by-step instructions on how to set up a passkey on your Apple mobile device. A passkey is a secure method of verifying your identity that uses public-key cryptography rather than a verification code through a text message.
Applies to: Faculty Staff Students
Before You Begin (Prerequisites)
- Have your Apple mobile device available.
- Ensure Face ID, Touch ID, or a device passcode is configured on your device.
- You may be prompted to complete your existing Multi-Factor Authentication (MFA) method before adding a passkey.
- This process takes approximately 2–3 minutes to complete.
Step-by-Step Guide
Instructions
1 Open Your Security Information
On your Apple mobile device, navigate to your Microsoft account security info page.
●Visit aka.ms/mysignins in your mobile browser.
●Tap +Add sign-in method.

2 Add a Passkey
Select the passkey option from the list of available sign-in methods.
●Choose Passkey from the dropdown menu.
●Tap Add to proceed.

3 Create the Passkey on Your Apple Device
Authenticate locally on your Apple device to generate and store your passkey securely.
●Tap Next when prompted by Microsoft.
●Verify your identity using Face ID, Touch ID, or your device passcode. (Note: This verification occurs entirely on your local Apple device.)

4 Name Your Passkey
Give your passkey a clear, recognizable name so you can identify it later in your registered methods.
●Enter a descriptive name for your device (e.g., iPhone 15 – Personal or iPad Pro – Work).
●Tap Save or Next to confirm.

5 Confirm Your Passkey
Verify that your new passkey is listed under your registered sign-in methods.
●Check your Security Info page to ensure the newly created passkey appears in your list of methods.

Important Note / Tip
Microsoft is moving away from SMS and voice-based authentication on February 1st, 2027, and recommends using stronger authentication methods such as passkeys. Columbia College does not receive or store the biometric information used to unlock the passkey.
Support & Assistance
Get Help
Need additional assistance with this process?