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Introduction
This article will give an overview of requesting services at help.ccis.edu.
How to Access
Services may be accessed in the Service Catalog via the Services Tab. The search box allows quick access to specific service offerings.
Important: to view all services available to you, be sure to login.
Overview of a Service
In most cases, each service description will include the following sections:
Service Details
This section includes is a summary of a service. It may include typical use cases, features, and other information that may be important to you.
Eligibility
Additional information regarding eligibility to submit a request is in Eligibility section. If a service is limited to a group of customers, permissions to view and submit the service request are limited to that group. For example, a service that only faculty and staff would utilize is not viewable to students.
Please note, most services require a login to submit a service request, however, a general request will be available for those without a login.
Get Help
The "Get Help" section has links to related documentation.
Example View
Below is an example view of a service form. You may see additional fields depending on the service requested.
