Cougar Mail - Unable to MFA with Personal Device

Summary

Requires user who is locked out of their Cougar Mail to contact the Solution Center.

Body

Introduction

If you are locked out of your CougarMail account due to an issue with two step verification, you must contact the Technology Solutions Center for assistance.

In order to regain access to your account you must pass an identity verification.

This is a necessary precaution in order to maintain the security of Columbia College and our students, staff, and faculty.

Details

Details

Article ID: 978
Created
Mon 11/1/21 10:38 AM
Modified
Tue 1/20/26 8:39 AM