A short description to explain the nature of a ticket.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
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File attachments associated with the ticket.
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Please select "Affects User" if the issue affects you alone. If you are reporting an issue that you know affects others, select the appropriate group (i.e., group, department, or organization).
The importance of a ticket and how quickly it needs attention.

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