Connectivity Issues

Use this service to report and resolve connection issues related to the campus wired (Ethernet) network or wireless (WiFi) network. Whether you are unable to connect, experiencing slow speeds, or dropping connection, our team is here to help.

Submit a request using the button below and a member of the Technology Solutions Center will follow up to assist you.

Common Issues

What This Service Covers

●Unable to connect to campus WiFi

●Wired (Ethernet) connection not working

●Slow or intermittent network connection

●Frequent disconnections from the campus network

●Device not recognized on the network

Eligibility

Who Can Use This Service

●Students

●Faculty

●Staff

Support

Get Help

For additional assistance, contact the Technology Solutions Center:

●Search the Knowledge Base

●Submit a request online at help.ccis.edu

●Call us at (573) 875-4357 (HELP)

Phone Support
All times Central Time

Call our Solutions Center Help Desk:

●(573) 875-4357 (HELP)

●(800) 231-2391, ext. 4357

●Monday – Thursday: 7 a.m. – 7:30 p.m.

●Friday: 7 a.m. – 5 p.m.

●Saturday: 11 a.m. – 5 p.m.

●Sunday: 12 p.m. – 5 p.m.

Walk-In Support
All times Central Time

Visit us in person at the Solutions Center Help Desk:

●Monday – Friday: 8 a.m. – 5 p.m.

●Saturday: By appointment only

●Sunday: By appointment only