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Services or Offerings?
Account Activation
  1. Services
  2. Passwords, Account Access & Security
Steps and walkthrough for how to activate your Columbia College account.
Connectivity Issues
  1. Services
  2. Wifi & Network
Having trouble with connecting to the network? https://help.ccis.edu/TDClient/117/Portal/Reque...
Course & D2L Brightspace Support for Students
  1. Services
  2. Learning and Teaching
Support for students experiencing issues with D2L Brightspace, VitalSource, or a course.
Directory Update
  1. Services
  2. Communication & Collaboration
Update your directory phone number through myPortal or directly in Self-Service at https://selfservice.ccis.edu/Student/UserProfile
Fax Machine Issue or Request
  1. Services
  2. Communication & Collaboration
Report issues or questions regarding your departmental fax machine.
Password Services - Forgot Password?
  1. Services
  2. Passwords, Account Access & Security
Go to password reset page for password/username: https://myaccount.ccis.edu/identity/self-servic...
Students and Guests General Request Ticket
  1. Services
  2. None
Zoom Phone - Software / Hardware Issues
  1. Services
  2. Communication & Collaboration
  3. Zoom Services
Phone not working, hardware or software issues, etc.
Guest Event Technology Request
  1. Services
  2. Communication & Collaboration
  3. Events
Non-Columbia College persons request technology for an upcoming Main Campus event/meeting.
New Phone Installation Request
  1. Services
  2. Communication & Collaboration
  3. Zoom Services
On main campus only. Request new phone hardware installation.
Phone Extension Update or Change Request
  1. Services
  2. Communication & Collaboration
  3. Zoom Services
Request an update to an extension on your office phone.
Contact Us
  1. Services
  2. None
Webex Calling
  1. Services
  2. Communication & Collaboration
For Webex issues and change requests.
Report Issue
  1. Services
  2. Communication & Collaboration
  3. Webex Calling
Request Webex changes
  1. Services
  2. Communication & Collaboration
  3. Webex Calling