Account Claim (Activation) Process

These are the steps for going through the Account Claim (Activation) Process when you are new or returning to Columbia College.

1) You will receive an email with the information for claiming your account. This email will include a claim link, the first and last name we have on file for you, and an authorization code that you will need to claim the account

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The link to get to the account claim (activation) page https://myaccount.ccis.edu/identity/self-service/col/acctclaim.jsf

2) Once you click on the link you will be directed to a page where you will need to put in your first and last name, as well as the authorization code that was in the email. You will also need to follow through with the captcha prompt to continue

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3) Once you have that information in and you hit submit you will be directed to the next step which is to review and accept the terms of use for your new account.

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4) After you have accepted the Terms of Use you will see the following screen.

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5) Click next on the User Details panel and you will then be able to create your password for your new account. The password rules will be on the right hand side. Make sure to reference these when creating your new password.

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6) Once you have created your password you will be able to see your account information on a screen similar to this one.

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7) You will also get an email to your address on file upon successful complete of the claim process that will look like the image below.

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If you are a New Employee you can now set up your Multi-Factor Authentication (MFA) information. Follow this link to get started. https://help.ccis.edu/TDClient/117/Portal/KB/ArticleDet?ID=7408

If you did not get the Account Claim email or you run into any problems with any of these steps please be sure to reach out to the Solutions Center online at help.ccis.edu or by phone at (573) 875-4357(HELP).

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Article ID: 14539
Created
Tue 7/11/23 12:42 PM
Modified
Tue 3/26/24 1:33 PM