Overview
This article walks you through the Account Claim (Activation) process for new and returning students and employees at Columbia College. Completing these steps will activate your account and allow you to set your password and access institutional resources.
Applies to: New Students Returning Students New Employees
Before You Begin
- Check your email inbox for the Account Claim email from Columbia College — it contains your claim link, the name on file for your account, and your authorization code.
- If you did not receive this email, contact the Solutions Center at (573) 875-4357 before proceeding.
Step-by-Step Guide
Instructions
1 Locate Your Account Claim Email
Check your personal email inbox for the Account Claim email sent by Columbia College. This email contains everything you need to get started.
●Locate the claim link included in the email.
●Note the first and last name on file for your account.
●Note your authorization code — you will need this in the next step.
2 Navigate to the Account Claim Page
3 Enter Your Information and Complete the CAPTCHA
On the Account Claim page, fill in the required fields and complete the CAPTCHA prompt to proceed.
●Enter your First Name and Last Name exactly as they appear in your claim email.
●Enter your Authorization Code from the claim email.
●Complete the CAPTCHA prompt, then click Submit.
4 Review and Accept the Terms of Use
After submitting your information, you will be directed to the Terms of Use page. Read through the terms and accept them to continue.
●Review the Terms of Use for your Columbia College account.
●Click Accept to proceed to the password setup screen.
5 Set Your Account Password
You will now be prompted to create a password for your account. Choose a strong password that meets the requirements shown on screen.
●Type your new password into the Password field.
●Click Reset Password to save and activate your account.
6 Confirm Your Account and Review Your Information
Your account has now been successfully claimed and activated! The confirmation screen will display your account details.
●Review your personal information, username, and email address on the confirmation screen.
●New Employees: Proceed to set up Multi-Factor Authentication (MFA) using the link in the Important Note below.
Next Step for New Employees — Set Up MFA
If you are a new employee, your next step is to configure Multi-Factor Authentication (MFA) for your account. MFA is required to access institutional systems securely.
Set Up MFA →
Support & Assistance
Get Help
Did not receive your Account Claim email, or running into trouble with any of these steps?