Articles (8)

Account Claim (Activation) Process

This article is to assist with the step by step process of claiming your new account with Columbia College

CC Username - myPortal, Microsoft, Cougar Mail

This article explains the different between the username/email formats needed to sign into applications or websites that CC utilizes for students and staff.

Cougar Mail - Signing in After a Name Change

How to sign into your new Cougar Mail address after your username and address has been updated to the new name after a Name Change form has been accepted.

Getting Started with Multi-Factor Authentication (MFA)

To get started with MFA, visit Microsoft's MFA Device Registration site at login with your account and following the prompts to configure the Microsoft Authenticator "Mobile app."

myPortal - Common Account Management Links

Common links for account management tools.

myPortal - Password Reset

This is the process for how to reset your password if you have forgotten it or it has expired.

myPortal - Updating Personal Phone Number and Email

How to update personal information for contact and account recovery within myPortal.