Account Tools

Articles (10)

Account Claim (Activation) Process

This article is to assist with the step by step process of claiming your new account with Columbia College

CC Username - myPortal, Microsoft, Cougar Mail

This article explains the different between the username/email formats needed to sign into applications or websites that CC utilizes for students and staff.

Cougar Mail - Signing in After a Name Change

How to sign into your new Cougar Mail address after your username and address has been updated to the new name after a Name Change form has been accepted.

MFA - Getting Started with Multi-Factor Authentication (MFA)

To get started with MFA, visit Microsoft's MFA Device Registration site at https://aka.ms/mfasetup login with your username@ccis.edu account and following the prompts to configure the Microsoft Authenticator "Mobile app."

MFA - How to Add an Account to the Microsoft Authenticator Mobile App

MFA - Set up FIDO Key for Authentication Method

Steps for End User to be able set up FIDO Key for MFA

MFA - Sign Into MFA with Password Less Option Disabled

myPortal - Common Account Management Links

Common links for account management tools.

myPortal - Password Reset

This is the process for how to reset your password if you have forgotten it or it has expired.

myPortal - Updating Personal Phone Number and Email

How to update personal information for contact and account recovery within myPortal.