The instructions below detail how to setup your CougarMail on mobile devices.
Problem Resolution:
First check in Cougarmail that they have enabled POP/IMAP.
1. Login to Cougarmail
2. In the upper right, click the gear shaped icon.
3. Click Settings
4. Along the top, click Forwarding and POP/IMAP
5. Check that POP download: 1. POP is enabled for all mail
If not, select Enable POP for all mail
6. Check that IMAP access: IMAP is enabled
If not, select Enable IMAP
7. Scroll to the bottom of the page, click Save Changes
iPhone:
1. Tap Settings
2. Tap Passwords & Accounts
3. Under ACCOUNTS, tap Add Account
4. Tap Google
5. Enter the full Cougarmail address EX: username@cougars.ccis.edu, tap Next
6. Enter the Cougarmail password, tab Next
7. Adjust your settings how you prefer
8. In the upper right corner, tap Save
Android:
1. Tap Settings
2. Tap Accounts
3. Tap Add Account
5. Tap Google
6. Enter the full Cougarmail address Ex. username@cougars.ccis.edu, tap Next
7. Enter the Cougarmail Password, tap Next
If you are using the Gmail app to add the account:
1. Open Gmail App
2. Swipe to the right to open the menu, tap Settings
3. Tap Add Account
4. Tap Google
5. Enter the full Cougarmail address. Ex. username@cougars.ccis.edu, tap Next
6. Enter the Cougarmail password, tap Next