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This article is for advanced searching and can directing you to messages using the specific keywords to locate i your Microsoft outlook application. Note: Tech service only support outlook for Staff. Student and adjuncts has cougarmail.

How to access the directory from your myPortal dashboard

Resources To Set Up Two-Factor Authentication

This article is for how to set up Two-Factor Authentication on your Cougar Mail account, which is provide by google. This article will go over the various types of 2FA that can be set up with in the Google platform as well as related information as to the safety and security of each type.

Setting up Two-Factor Authentication on Mobile

Adding Cougar Mail Two-Factor Authentication to the Microsoft Authenticator

Article details how to change the behavior for sent and deleted items from within outlook.

How to use the search function in your Cougar Mail Gmail account

How to download email files to your device within your Cougar Mail.

This knowledge base document provides step-by-step instructions on how to set up automatic reply emails, also known as Out of Office responses, in Microsoft Outlook. The instructions cover both the Outlook desktop application and the Outlook web version.

Sometimes emails coming from outside our network can be blocked by our IronPort's (spam filter).  You can allow these emails through by adding the email address to your spam filter safe list.

If you are a manager of a distribution list or a security group for email, you can edit members of that list. This document will go over how to edit the membership of that group using Outlook.

Navigating staff and @ccis.edu account owners on how to switch between accounts or add a new account to Outlook in the application as well as on the browser or website version.

How to access Outlook on a browser instead of through a downloaded application.