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This knowledge base document provides step-by-step instructions on how to set up automatic reply emails, also known as Out of Office responses, in Microsoft Outlook. The instructions cover both the Outlook desktop application and the Outlook web version.

Sometimes emails coming from outside our network can be blocked by our IronPort's (spam filter).  You can allow these emails through by adding the email address to your spam filter safe list.

If you are a manager of a distribution list or a security group for email, you can edit members of that list. This document will go over how to edit the membership of that group using Outlook.

How to download email files to your device within your Cougar Mail.

Navigating staff and @ccis.edu account owners on how to switch between accounts or add a new account to Outlook in the application as well as on the browser or website version.

How to access Outlook on a browser instead of through a downloaded application.

How to locate any archived emails in your Microsoft Outlook application.

How to save an email as a file within Outlook.

This article details how to enable and adjust email notifications for your courses with D2L.

This article details how to view the class list for your course so that you can email your instructor or peers as needed.

How to update personal information for contact and account recovery within myPortal.

Setting up Cougar Mail on different types of Mobile Devices within their Gmail or Mail applications.