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When a student or user updates their legal name with Columbia College, their account information is also updated to reflect this change. This includes a new username and a corresponding new Cougar Mail email address. The update ensures that all future communications and system access reflect the updated personal information.

This article details how to update recovery methods on your Cougar Mail (google mail) account

Details how to create filters or rules for incoming and existing emails within your Cougar Mail inbox.

This article details how to create new inbox labels to organize existing and incoming messages.

Resources To Set Up Two-Factor Authentication

This article is for how to set up Two-Factor Authentication on your Cougar Mail account, which is provide by google. This article will go over the various types of 2FA that can be set up with in the Google platform as well as related information as to the safety and security of each type.

Setting up Two-Factor Authentication on Mobile

Adding Cougar Mail Two-Factor Authentication to the Microsoft Authenticator

Details how to set up automatic replies for Cougar Mail when unavailable.

If you have multiple Microsoft or Google accounts signed in on your device, you may see other accounts when accessing myPortal or Cougar Mail. This guide will help you access your Columbia College Gmail (Cougar Mail) and myPortal account.

How to use the search function in your Cougar Mail Gmail account

How to download email files to your device within your Cougar Mail.

This article explains the different between the username/email formats needed to sign into applications or websites that CC utilizes for students and staff.

Requires user who is locked out of their Cougar Mail to contact the Solution Center.