Articles (7)

Pinned Article How to - Set Up Multi-Factor Authentication (MFA) for Your Columbia College Account

To get started with MFA, visit Microsoft's MFA Device Registration site at https://aka.ms/mfasetup login with your username@ccis.edu account and following the prompts to configure the Microsoft Authenticator "Mobile app."

Pinned Article How to Claim and Activate Your Columbia College Account

This article is to assist with the step by step process of claiming your new account with Columbia College

Pinned Article How to Reset Your Forgotten or Expired Account Password

This is the process for how to reset your password if you have forgotten it or it has expired.

How to - Access Your Account and Cougar Mail After a Name Change

When a student or user updates their legal name with Columbia College, their account information is also updated to reflect this change. This includes a new username and a corresponding new Cougar Mail email address. The update ensures that all future communications and system access reflect the updated personal information.

How to - Log In Username and Email Formats Across Columbia College Applications

This article explains the different between the username/email formats needed to sign into applications or websites that CC utilizes for students and staff.

How to - Register and Configure a Security Key for Microsoft 365

Steps for End User to be able set up FIDO Key for MFA