Outlook - Update Global Address Book


The global address book on Outlook will sometimes need to be updated.  This will need to be done sometimes when people get their name changed.  The instructions below will outline how to do this.

How to:

Outlook: Update Global Address Book

  • Open Outlook, go to the “Send/Receive” tab at the top.
  • In the “Send & Receive” group, choose the dropdown option “Send/Receive Groups”.
  • Hit “Download Address Book”
  • On the box that pops up, uncheck the checkbox that says, “Download changes since last Send/Receive” and hit ok.
    • Another box will pop up, it will start processing changes.  After that, you should see the new up to date address book


Article ID: 6744
Mon 6/13/22 12:17 PM
Tue 6/14/22 11:14 AM