Articles (18)

Pinned Article Microsoft Office 365 - Install from Software Center

How to install Office 365 from Software Center

Pinned Article Microsoft Office 365 - What is included?

Training resources for Staff and Faculty. Free Download for Students

File Explorer - Pin Folders to Quick Access

How to pin a file folder in the File Explorer of your device for Quick Access.

How to use Instant Search in outlook

This article is for advanced searching and can directing you to messages using the specific keywords to locate i your Microsoft outlook application. Note: Tech service only support outlook for Staff. Student and adjuncts has cougarmail.

Microsoft Account - Updating Authentication Methods

How to update or add a new method for multi-factor authentication (MFA) .

Microsoft Office - Allow Organization to Manage Device Errors

When installing Microsoft 365 licensing and signing in, you will get the pictured pop up. When seeing this you will want to uncheck the box that says "Allow my organization to manage my device"

Microsoft Office - Out of Office/Automatic Reply Set Up

This knowledge base document provides step-by-step instructions on how to set up automatic reply emails, also known as Out of Office responses, in Microsoft Outlook. The instructions cover both the Outlook desktop application and the Outlook web version.

Microsoft Office 365 - Install for Employee

How to install Microsoft Office 365 as an employee for Columbia College without charge.

Microsoft Office 365 - Converting Google Doc to a Word Doc

How to convert a Google Document to a Word Document.

Microsoft OneDrive - Uploading Files to Google Drive

This article provides steps for students to migrate files from a OneDrive account to their Google Drive accounts.

Microsoft Windows 11 - Automatic Upgrade

Since your device is Windows 11 compatible, an automatic upgrade will be applied to your machine upgrading you from Windows 10 to Windows 11. The below information will guide you through what you will encounter during the upgrade process.

Microsoft Windows 11 - Manual Upgrade

Your machine will be scheduled to automatically install the Windows 11 upgrade. If you would like to install the upgrade yourself manually, you may do so. The following steps will assist you with that process.

Office 365 - Check License Status

This article details how to look at what license of Microsoft 365 is available for the given user.

Windows 11 - Device Backup Procedure

When you save files to your computer, they are automatically saved to the device’s hard drive. The main issue with this is that if a problem occurs with that hard drive, it might prevent Technology Services from being able to retrieve your files. It is therefore important that you back up important files to a more secure location. This document will show you have to backup your hard drive files to your personal network drive.

Windows 11 - Saving Browser Favorites & Bookmarks

How to save your browser favorites and bookmarks from Chrome, Microsoft Edge, and Firefox, so that they are not lost when upgrading to Windows 11 or receiving a new device.