How to update Personal Phone and Email

The steps below will walk you through how to update your personal phone number and email. Your phone number and email are used for account recovery purposes so please keep these as up to date as you can.

Step 1) Sign into the Self-Service Portal. (Search My Profile in myportal to access the self service tool)

Step 2) Scroll down to where it lists your Email Address and Phone Numbers

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Step 3) Click on the small pencil icon on the right side of your listed permanent email or phone number to edit the information. If you do not have anything listed then click on the Add New Email or Add New Phone button to add that information to your profile.

(Note: in order to be able to reset your password using SMS, your phone must be listed as CELL.)

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Step 4) Once you have updated your information make sure to click on the confirm button above where you updated your information.

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Step 5) Repeat these steps for each item that you need to update.


If you run into any trouble please submit a ticket at or give us a call at 573-875-4357 so that we can better assist you with getting your information up to date.


Article ID: 14281
Mon 6/26/23 11:00 AM
Thu 9/7/23 9:59 AM