Outlook - Where to Find Archived Email


Customer need help locating Archived emails.

Columbia College stores email for up to 6 years


How to:

Emails are archived on a perpetual one year cycle. Emails from one year ago today will be moved to archives. This happens every day.

Emails 6 years old will drop out of archives on a daily basis. An email from 6 years ago today will be deleted after today.

To access archived emails:

In Outlook

1. In the folders pane, scroll to the bottom of the list and locate Online Archive - username@ccis.edu

2. Click the expansion arrow to the left.

3. Search within these folders for emails older than one year, but newer than 6 years.

People with access to a particular Inbox should be able to search in those archive folders as well.



Article ID: 2814
Fri 1/28/22 2:36 PM
Tue 8/23/22 9:26 AM