Overview
Customer needs to be able to access the Outlook Archive.
Note: The Columbia College Outlook Archive only stores emails for up to 6 years
How to:
Emails a year old are archived daily. Emails 6 years old will be deleted from archives daily as well.
To access the emails still archived:
1) Open Outlook
2) Select Folder
![Click to View Full Image Uploaded Image (Thumbnail)](https://help.ccis.edu/TDPortal/Images/Viewer?fileName=49eb9cc2-17b9-42c2-8ecb-bb3260aeb7f7-thumb.jpg&beidInt=31)
3) On left hand side, scroll to the bottom and select the arrow on Online Archive - username@ccis.edu
![Click to View Full Image Uploaded Image (Thumbnail)](https://help.ccis.edu/TDPortal/Images/Viewer?fileName=8e4225f2-aaa4-4f2b-b28f-53f6faf6e1cd-thumb.jpg&beidInt=31)
3. Search within these folders for archived emails.
Shared in boxes will also have this feature, instead of clicking on your Online Archive, click on the specific shared in boxes Archive.