Overview
Customer need help locating Archived emails.
Columbia College stores email for up to 6 years
How to:
Emails are archived on a perpetual one year cycle. Emails from one year ago today will be moved to archives. This happens every day.
Emails 6 years old will drop out of archives on a daily basis. An email from 6 years ago today will be deleted after today.
To access archived emails:
In Outlook
1. In the folders pane, scroll to the bottom of the list and locate Online Archive - username@ccis.edu
2. Click the expansion arrow to the left.
3. Search within these folders for emails older than one year, but newer than 6 years.
People with access to a particular Inbox should be able to search in those archive folders as well.