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How to Connect to Wifi

  1. Knowledge Base
  2. Wifi & Network
. SSID (Network Name): CougarNet Password: cc1851cc Once you’ve connected to the network, you’ll need to open a web browser and try to surf to a web page (using google.com works just fine). You will

Microsoft Office 365 - Installation - Chromebook

  1. Knowledge Base
  2. Computer, Hardware & Software Support
  3. Microsoft Products
on the app to open it. Sign in with your Office 365 account information (e.g., username@ccis.edu, and your myportal/Columbia College password). See Install and set up Office on an Android for details on how to sign in to Office on Android.

Cougar Mail - How to create rules/filters for inboxes

  1. Knowledge Base
  2. Account Services, myPortal, CougarMail
  3. Cougar Mail
.    How to: 1. Open your Cougar Mail using either the myPortal widget or going to mail.google.com and logging in with yourusername@cougars.ccis.edu and your myPortal password.   2. From the

Pearson - Unable to access MyLabs (incomplete source association)

  1. Knowledge Base
  2. Learning and Teaching
  3. Learning
to sign in, please to reset your password. (Note: this change only applies to your Pearson account) at the following link (https://login.pearson.com/v1/piapi/piui/forgot-unpw?client_id=dN4bOBG0sGO9c9HADrifwQeqma5vjREy&okurl=https%3A%2F%2Fportal.mypearson.com%2Fcourse-home&siteid=8313)  Then repeat steps 1-3.

IronPort SPAM Filter - General Information

  1. Knowledge Base
  2. Communication and Collaboration
  3. E-Mail
myPortal username and password.  From the Spam Quarantine website (which you may also access by clicking View All Quarantined messages in the IronPort email notification sent daily) , you may: • Release

Microsoft Office 365 - Free Install for Students

  1. Knowledge Base
  2. Computer, Hardware & Software Support
  3. Microsoft Products
username with @ccis.edu and myPortal password. NOTE: Your username should be yourusername@ccis.edu NOT your CougarMail email (such as yourusername@cougars.ccis.edu).   Click Sign In.   This

MFA - Set up FIDO Key for Authentication Method

  1. Knowledge Base
  2. Account Services, myPortal, CougarMail
  3. Account Tools
Overview Multi-Factor Authentication (MFA) requires users to sign-in using multiple different types of authentication methods besides just a password.  This makes signing in more secure and helps

SAR - Student Log In

  1. Knowledge Base
  2. Account Services, myPortal, CougarMail
. Try suggested troubleshooting steps If you encounter issues accessing this site you can try resetting your myPortal password, clearing your cache or cookies, or reaching out to the Student

Webex - Retrieving Voicemail

  1. Knowledge Base
  2. Communication and Collaboration
  3. Telecom
sign in with just your username and password. Once you are signed in you should see a screen similar to the following. 3) Now that you are signed into phone services, you can make and receive

Classroom Technology Resource Guide - Control Panel and Projectors

  1. Knowledge Base
  2. Computer, Hardware & Software Support
Access Log in to the computer using your username & password. If this is the first time you are logging into this instructor station, the login process may take up to ten minutes to load your

Webex - Navigation and Troubleshooting

  1. Knowledge Base
  2. Communication and Collaboration
portion before the @ symbol (ex: jmdoe123)  And then input Password (cc pass) Once you see the green "Phone service connected" status, you have successfully signed in. You can

ePayments, eBills, and Payment Plans

  1. Knowledge Base
  2. Account Services, myPortal, CougarMail
  3. ePayments
password ... Problem Description Unable to set up a payment plan or make a payment online. Problem Resolution Try these to resolve your issue: The software for ePayments, eBill, and Payment Plans is