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Student Microsoft Office 365 Free Install
username with @ccis.edu and myPortal password.
NOTE: Your username should be yourusername@ccis.edu NOT your CougarMail email (such as yourusername@cougars.ccis.edu).
Click Sign In.
This
Microsoft Office for Students
://aka.ms/getoffice
2. Enter your CougarTrack username with @ccis.edu and CougarTrack password. NOTE: Your username should be yourusername@ccis.edu NOT your CougarMail email (such as yourusername
myPortal - ePayments, eBills, and Payment Plans
password ... Problem Description
Unable to set up a payment plan or make a payment online.
Problem Resolution
Try these to resolve your issue:
The software for ePayments, eBill, and Payment Plans is
Forward Cougarmail to another email address
You have access to CougarMail but would like to forward CougarMail to another email address.
Problem Resolution
After logging into CougarMail,
1. Click the settings icon (the gear) in the
Locked out of CougarMail login due to a lost phone or changed cell number
Introduction
If you have two-step verification turned on for CougarMail and are locked out of your account, please contact the Solutions Center for assistance to regain access to your account
SharePoint - Login Issues
Overview
You are having trouble logging into a SharePoint site
How to:
First attempt using an InPrivate browsing window.
Google Chrome - New Incognito Window (CTRL + SHIFT + N
My Portal – No Active Program Error (My Progress, Graduation Application, or Commencement Ceremony Application)
Overview
Customer is receiving a "No active program" error or not seeing their program when trying to access their My Progress degree planning, Graduation Application, or Commencement Ceremony
Columbia College myPortal
Introduction
What is the Columbia College myPortal?
myPortal is your one-stop-shop connecting you with the systems, information, communities, and updates you’ll need to succeed at Columbia
SharePoint subscription issues
Known issue:
Getting "no email address" when trying to subscribe to alerts on sharepoint.ccis.edu.
How to fix:
There is a scheduled task that runs around noon each day to find users in
General - Columbia College Cougar Alert System
Overview
Columbia College launched a new mass notification system called, "Livesafe" This system is specifically used to send emergency notifications of any event or situation that may present a
Microsoft Account Login
How to:
When logging in with a Microsoft account, be sure to format your login name as "username@ccis.edu
Outlook - Staff Adding and Switching Accounts
Switching Accounts Outlook
In case you have multiple accounts, it may be due to having saved multiple Outlook emails on your device.
is could be because you have different emails associated
Student Planner / myPortal - Display Name Change Procedure
Overview
Display Name Change Procedure
How to:
1. Search "My Profile" in the myPortal Search bar. Select the first option, "Phone Number and/or Address Updates
myPortal - ePayments - Setup Authorized Users to ePayment
Overview
A student wants to add an authorized user to his or her ePayment so that they can access the student's billing statements, 1098-T statement, and/or payment history.
How to:
1